Privacy Policy
Last modified: November 7, 2024
Introduction
WisdomK12, Inc. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website wisdomk12.ai or use the WisdomK12 program (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy also describes the types of information we may collect from your school district, school administrators, educators, or other education services providers (your “School”).
This policy applies to information we collect:
On this Website.
In email, text, and other electronic messages between you and the Company.
It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time as described in the Changes to Our Privacy Policy section of this policy. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children’s Online Privacy Protection Act
The Children’s Online Privacy Protection Act of 1998 and its rules (collectively, “COPPA”) require us to inform parents and legal guardians (“parents”) about our practices for collecting, using, and disclosing personal information from children under the age of 13 (“children”). It also requires us to obtain verifiable consent from a child’s parent for certain collection, use, and disclosure of the child’s personal information.
This section notifies parents of:
The types of information we may collect from children.
How we use the information we collect.
Our practices for disclosing that information.
Our practices for notifying and obtaining parents’ consent when we collect personal information from children, including how a parent may revoke consent.
All operators that collect or maintain information from children through this Website.
This section only applies to children under the age of 13 and supplements the other provisions of this policy. Only the other provisions of this policy apply to teens and adults.
Parents may have provided consent to the collection, use, and disclosure of a child’s personal information to the Company through the child’s School.
Information We Collect from Children
Children can access our Website and its content without providing us with personal information. However, some content and features are available only to registered users, who may then provide personal information. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit or use our Website.
We only collect as much information about a child as is reasonably necessary for the child to participate in an activity, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary.
Information We Collect Directly
A child’s or a child’s School must provide us with the child’s name and email address to register with this website. We may also require the child to create a member name and password. We may request additional information from your child, but this information is optional.
We enable registered users to submit written works on or through our Website for analysis by the WisdomK12 program. The nature of these features allows children to disclose personal information about themselves. We do not monitor or review this content before it is submitted to the Website or our Service Providers (as defined in this policy).
Automatic Information Collection and Tracking
We use technology to automatically collect information from our users, including children, when they access and navigate through our Website and use certain of its features. The information we collect through these technologies may include:
One or more persistent identifiers that can be used to recognize a user over time and across different websites and online services, for example, an IP address, cookies, or a device or processor identifier.
Information that identifies a device’s location (geolocation information).
For information about our automatic information collection practices, including how you can opt out of certain information collection, see the Information We Collect Through Automatic Data Collection Technologies section of this policy.
How We Use Your Child’s Information
We use the personal information we collect from your child to:
Register him or her with our Website.
Communicate with him or her about activities or features of the Website that may be of interest.
Track his or her performance in activities on our Website.
We use the information we collect automatically through technology and other non-personal information we collect to improve our Website and to deliver a better and more personalized experience by improving the WisdomK12 program. This information is used solely for educational purposes, including personalized learning, assessment, progress tracking, and instructional improvement.
Our Practices for Disclosing Children’s Information
We do not share, sell, rent, or transfer children’s personal information other than as described in this section. We may disclose aggregated information about many of our users and information that does not identify any individual or device. In addition, we may disclose children’s personal information:
To Service Providers we use to support the internal operations of our Website.
If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others, including to:
protect the safety of a child;
protect the safety and security of the Website; or
enable us to take precautions against liability.
To law enforcement agencies or for an investigation related to public safety.
See the Disclosure of Your Information section of this policy for a list of all Service Providers that may collect or maintain personal information from children through the Website. Please direct inquiries about any Service Provider’s privacy practices and use of children’s information through the contact information provided on the list.
If the Company is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of its assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information we have collected or maintain to the buyer or other successor.
Accessing and Correcting Your Child’s Personal Information
At any time, you may review the child’s personal information maintained by us, require us to correct or delete the personal information, and/or revoke consent for further collecting or using the child’s information.
You can review, change, or delete your child’s personal information by sending us an email at privacy@wisdomk12.ai. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.
Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see the Your State Privacy Rights section of this policy for more information.
U.S. Family Educational Rights and Privacy Act
The use of student data is regulated by the U.S. Family Educational Rights and Privacy Act (“FERPA”), which covers how educational institutions may share student data with outside organizations conducting research and assessment. The Company understands that information collected by us in connection with the Website may be subject to FERPA and will exercise due care in handling and processing student data.
Information We Collect About You and How We Collect It
The Company collects information necessary to enhance your educational experience and improve our Website. This includes but is not limited to your performance data, usage statistics, and feedback provided within the Website. We collect several types of information from and about users of our Website, including information:
By which you may be personally identified, such as name, email address, or other identifiers by which you may be contacted online or offline (“personal information”);
That is about you but individually does not identify you, such as written works submitted to the Website; and/or
About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
From your School.
Information You Provide to Us
The information we collect on or through our Website may include:
Information that you provide by filling in forms on or submitting written works to our Website. This includes information provided at the time of registering to use our Website. We may also ask you for information when you report a problem with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
We do not process credit card transactions or collect or store financial information. All payment processing services are provided by Service Providers.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To provide you with notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Website.
To fulfill any other purpose for which you provide it.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us at privacy@wisdomk12.ai.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may employ certain third-party companies and individuals to facilitate our use and management of the Website (“Service Providers”), to provide services on our behalf, to perform Website-related services, and to support our business. These Service Providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For example, we may use certain third-party Service Providers to assist with analysis of submitted written works, payment processing, information technology, email, document management, and website analytics and therefore may share or disclose personal information with them for these purposes. You should carefully review the privacy policies and other conditions of use of these Service Providers. Their information may be found at:
We may also disclose personal information that we collect or you provide as described in this privacy policy:
To your School.
To your parent or legal guardian.
To Service Providers who use it only for the purposes for which we disclose it to them.
To our subsidiaries and affiliates.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply agreements between you and us, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
Links to Other Websites
Our Website may contain links to other sites that are not operated by us or may direct you to the site of a Service Provider, such as for payment processing. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Website and visiting your account profile page. You may also contact us at privacy@wisdomk12.ai to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. The exact scope of these rights may vary by state. To exercise any of these rights please contact us at privacy@wisdomk12.ai.
California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:
targeted advertising (excluding Iowa);
sales; or
profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@wisdomk12.ai